Professional Scrum Facilitation Skills™ (PSFS)


In this one-day skill-building course*, participants will learn how to become better facilitators to improve interactions with their Scrum teams, stakeholders and customers. They will focus on how to adopt facilitation as a position and activate the Scrum values. Students will address a series of common Scrum-related scenarios by applying several facilitation techniques that they can add to their collection of agile practices.

They will create and leave with their own facilitation « plan » to improve their next team discussion or Scrum event.


-Develop the facilitation skills and mindset of a facilitator

-Learn the facilitation principles that experienced facilitators fall back on when interactions are difficult

-Understand the roles that facilitation principles and Scrum values play in improving healthy collaboration in Scrum teams

-Discover how facilitation can solve the difficult scenarios encountered by most Scrum teams

-Apply facilitation skills and techniques to improve Scrum events and other interactions

-Understand how to encourage diverse perspectives, while bringing the team together to make decisions

-Discover the elements of group dynamics and how they influence the decision-making process

-Leave the classroom with a toolkit of facilitation techniques and understand how to apply them in different circumstances